Innovative self-ordering via messenger chatbot

Interface Integration Status:

In progress

100% = The integration of the interface is completed.
90%   = The integration of the interface is in a test phase.
70%   = The integration of the interface is currently under development.
60%   = The integration of the interface is planned and is being prepared.


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The Dutch start-up Table Duck has developed a text-based, AI-supported self-service chatbot. It communicates with guests via platforms such as Facebook Messenger and Webchat and takes care of taking orders and making payments.

The customer contacts the chatbot via Facebook Messenger on the smartphone and enters his order there. After the purchase has been paid by PayPal, credit card or instant bank transfer, stating the table number, he goes directly to the POS system, which triggers a corresponding receipt print at the counter.

While the waiter usually has to come to the table at least three times per guest – taking the order, serving, cashing in – only one course is necessary with the chatbot support. This means an increased turnover rate and increased customer satisfaction.

In companies without service, the chatbot can also be used as a guest call system.

GASTROFIX and Table Duck

GASTROFIX was the first POS system to develop a digital interface to the intelligent bot.

More efficient

Through automated order entry and payment

Get started immediately

No hardware, app download or QR code required

Technical specifications

Name and Version:
Section:Self-Ordering (chatbot)
available since App-version:2.15.8
available since Cloud-version:2.15
Requirements: Order API feature
Data Exchange:two-way communication (in / out)
Partner connected via:extern API
Please note:

Some integrations are location-specific and may not be available in every country. Please contact us to find out which ones are available in your market.

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