With our “GASTROFIX-On-Site-Support” we are always there to lend a hand. We know that every hospitality business is different and your requirements may vary from other establishments. That is why we are happy to advise you personally and on-site in your business, because only then can we know the specifications you require for your customized POS system.
We enjoy getting to know our customers on a more personal level and enjoy helping you find the best and easiest solution that best suits your business’ needs, right from the get-go. Promised!
On-site service for you:
Installation & System Setup
Integration of the system in an existing network infrastructure of the business.
Network coverage for your hospitality business, installation of your individual devices.
Installation of all associated devices (Printers, Routers, Access points, iPads, iPods as well as integration setups such as automated beverage-dispensing systems etc.
System setup and configuration of the devices by our support team.
Introduction and training of the POS app for your service personnel.
Overview and introduction of the cloud-based Back Office for owner(s) and manager(s).
We determine the best configuration for you via a personal consultation. GASTROFIX has many powerful interfaces and configuration options (such as to DATEV and automated beverage-dispensing systems), which we would be happy to present to you.
But our service does not end there. Even after the consultation and installation of the system, we are always there for you: our support and field team are always at your disposal for advice and questions. Call us and make an appointment. And when it needs to go fast, our 24-hour support will help you.