Installation & On-site Support
With our “GASTROFIX-On-Site-Support” we are always there to lend a hand. We know that every hospitality business is different and your requirements may vary from other establishments. That is why we are happy to advise you personally and on-site in your business, because only then can we know the specifications you require for your customized POS system.
We enjoy getting to know our customers on a more personal level and enjoy helping you find the best and easiest solution that best suits your business’ needs, right from the get-go. Promised!
On-site service for you:
Installation & System Setup
- Integration of the system in an existing network infrastructure of the business.
- Network coverage for your hospitality business, installation of your individual devices.
- Installation of all associated devices (Printers, Routers, Access points, iPads, iPods as well as integration setups such as automated beverage-dispensing systems etc.
- System setup and configuration of the devices by our support team.
Training
- Introduction and training of the POS app for your service personnel.
- Overview and introduction of the cloud-based Back Office for owner(s) and manager(s).
Consulting
- We determine the best configuration for you via a personal consultation. GASTROFIX has many powerful interfaces and configuration options (such as to DATEV and automated beverage-dispensing systems), which we would be happy to present to you.
- But our service does not end there. Even after the consultation and installation of the system, we are always there for you: our support and field team are always at your disposal for advice and questions. Call us and make an appointment. And when it needs to go fast, our 24-hour support will help you.
