Get to know your customers better and create extra revenue. It’s quite simple with our modules Customer-Loyalty with Customer-Database and the Voucher-Administration. Applications are for example:
- Track customer-behavior (Customer-data are stored with each payment)
- Discount cards (percentage or absolute discount per payment)
- Vouchers / Voucher Administration
- Customer-invoices (Your accounting provides the customer at a later time with all accrued accounts receivable through the GASTROFIX cloud)
Customer Loyalty
The GASTROFIX App contains the paid module Customer-Loyalty. This module allows you to capture customer-data and evaluate. Applications are:
Terms of reference
- Customer-Database is available on all iPad devices available (iPad, iPad Mini, iPad Air)
- Customer-Loyalty allows the settlement accounts receivable. Customer bills have a separate number range billed to the customer through the cloud in any set period.
- Customers can be generated in any number of branches (even offline)
- Customer-Cards with QR-codes can be read with the GASTROFIX App
- Customers can be filtered by to the following terms: Customer-number, Name, Phone-number, E-Mail, Address
- Branch eligible Customer-Database with central database in the cloud
- Customer loyalty is available both in check-out mode and table-oriented mode
Customer Database
Starting point for all Customer-Loyalty options is the Customer-Database. All customer-data are brought together in the cloud and are available at all branches of an operator.
Changes in a branch are transmitted to all businesses via the cloud. The Customer-Database also works locally without an internet connection. The data are cached locally and automatically synchronized after reconnection.
The following data are being recorded for each customer:
- Customer-number
- Customer-group
- Company
- Position
- Salutation
- Title
- First name
- Last name
- Birthday
- Gender (female, male, unknown)
In addition, any kind of information, such as:
- Addresses
- Telephone numbers
- Email addresses
- Websites (URLs)
- Social networks
Voucher Management
Vouchers are an efficient tool to tie your customers even better or to excite new customers for your restaurant and/or your offer. That’s why our Customer-Loyalty module offers a powerful Voucher Administration too.
- Create and manage your own vouchers
- Take advantage of QR codes or numbers for identification
- Provide and credit vouchers and customers optionally inside your operation
- Vouchers are always re-charge and therefore longer usable
- Vouchers are available across branches (e.g. buy in the store in Berlin and then redeem in Munich)
- Charging, checking and Blocking of vouchers directly in the checkout possible
- Create your individual evaluations with the Restaurant Manager
- Interface to the popular coupon provider Yovite!
The following data is collected per customer:
- Customer number
- Customer group
- Company
- Position in the company
- Salutation
- Title
- First given name
- Surname
- Birthday
- Sex (male, female, unknown)
As many information as you wish, such as:
- Addresses
- Phone numbers
- Email addresses
- Websites (URLs)
- Social networks